Carglass® is the specialist in Belgium in repairing and replacing vehicle windscreens. Every year they help more than 350,000 vehicle drivers, 24 hours a day, 7 days a week, 365 days a year. To do this, Carglass® has 42 service centres distributed right across Belgium and 100 service vehicles for on-the-road repairs.
Carglass® seeks to create a sustainable image and wishes to clearly distinguish itself ecologically. Because they do not yet have an understanding of the consumption times of di erent important consumers within their various branches, they were looking for a tool to put their environmental policy into practice.